Shipping Policy: We ship via UPS or FedEx Ground only for continental USA. Orders shipping outside the USA we ship via USPS. We ship within 1 business day on Monday - Friday. On a day this business is closed, all orders placed that day will be processed upon the first day of return. If you need an order expedited either select express shipping on the site or call us in at 718-534-0690 and we will be happy to assist you. We stock the vast majority of our items at our warehouse in Newark, NJ.
International shipping outside of the United States/Canada: We ship internationally.
If you would like to have an order shipped outside the United States or Canada, please email us with the following information:
- A link to the product page(s) or the SKU number(s) (found underneath the product name on the product page) of the item(s) you wish the order
- The total quantity you wish to order
- The final delivery address
We will return your email within 24 hours.
Receiving Your Order: We inspect every item before shipping for damages. All items are insured by UPS once they leave our warehouse.
Please follow these guidelines when you receive your order. Upon receipt of your new merchandise, please inspect it carefully as to contents and condition. In the event your package arrives damaged please contact the carrier to inspect the package for a full refund/replacement. If you are unable to contact them, we will contact them for you. All packaging MUST be retained until problem has been resolved.
Carefully unpack and inspect all merchandise. Please DO NOT damage the manufacturer's packaging. DO NOT throw away any of the packaging materials such as boxes, bags, cushioning materials, etc. until you are completely sure you want to keep the merchandise. Broken items will be replaced as long as above policy was followed.
Return Policy: All items - not marked "Final Sale" - will be accepted for a full refund (excluding shipping & handling charges) within 30 days of receiving merchandise. The item must be new unused. You must have the original box, all packing material. A return authorization # is required. All merchandise returned without an RA will be refused.
Mailing Address: Classic Hostess Inc 2 Skillman St. Suite 313 Brooklyn, NY 11205
Toll Free Number:(888)-280-6539
Fax Number:(718) 407-7491